February 27th, 2023

AG Nessel has called on DTE Energy and Consumers Energy to proactively issue credits to their customers facing power outages. The ice storm this previous weekend left thousands of customers without power for days at a time. AG Nessel has requested the Michigan Public Service Commission reconsider her recommendations to improve grid reliability, credits to customers facing power outages, and implementing affordable energy rates.

AG Nessel explained she plans to continue working with the legislature to require automatic credits to customers who lose power, increased credits to customers who incurred additional expenses as a result of the power outage (hotels, food, etc), and to find a system that will allow for utility accountability to ensure the utilities are investing in upgrades that increase grid reliability.

Residents seeking resources during power outages can contact 2-1-1 which is a free service provided by United Way to connect Michigan residents with warming centers and local providers in their communities. Residents can also check Michigan State Police to review readiness checklists to prepare for power outages.